Effective Date: February 2026
We want you to feel confident with your purchase. That’s why every order of Herpafend™ is protected by a 60-day 100% money-back guarantee from the date your product is delivered.
💯 60-Day Satisfaction Guarantee
If you are not fully satisfied with your purchase for any reason, you can request a refund within 60 days of delivery. This gives you enough time to try the product and decide if it’s right for you.
📦 How to Request a Refund (3 Simple Steps)
Check Eligibility
Make sure your request is within the 60-day window from the shipping date.
Contact Support
Send an email to support@herpafend.com with the subject line “Refund Request” so your request is processed quickly.
Return the Product
Send all bottles (empty or unopened) to the return address below and include:
Your full name
Order number
Email used for purchase
📍 Return Address:
285 Northeast Ave, Tallmadge, Ohio 44278
Note: Customers are responsible for return shipping costs.
💻 Digital Product Refunds
If you purchased a digital product and are not satisfied, simply email support within 60 days and your refund will be processed quickly—no return required.
💵 Refund Details
Refunds are issued to your original payment method
Processing time: 3–5 business days after product is received
Bank processing time:
Credit Card: 5–7 business days
Debit Card: 5–10 business days
⚠️ Important Notes
Only the product price is refundable (shipping & insurance are non-refundable)
One refund per product per household within 12 months
Bulk or reseller orders are not eligible
Additional verification may be required in some cases
⭐ Optional Partial Refund (No Return)
In some cases, we may offer a partial refund without requiring a return. Accepting this option will close your order and complete the refund process.
📞 Need Help?
Our support team is here for you:
📧 support@herpafend.com
📞 +1 (302) 314-0109